How to Delete a Webflow Account?
Deleting your Webflow account is permanent. It removes your Workspace, every site you own including published ones, and your billing history and invoice archive. Most accounts can now do this without contacting support. A few still can't, and there are several things that will block the deletion until you clear them.
Step 1: Understand what you lose
When the deletion goes through:
- You lose access to your account, your Workspace, and any sites you own
- You lose your billing history and past invoices
- You're removed from every Workspace and site you're a member of
- All paid Workspace and Site plans are cancelled automatically
If the goal is just to stop paying, downgrade your Workspace and Site plans to the free Starter plans instead. You keep the account and the projects at no cost. Our guide to cancelling a Webflow subscription walks through both downgrades step by step.
Webflow doesn't issue credit or refunds for unused time on plans or add-ons that get cancelled by the deletion.
Step 2: Clear anything blocking deletion
Several situations prevent the deletion from completing:
- You own two or more Workspaces. Transfer or archive all but one.
- Sites in your Workspace use client payments. Transfer them to another user's Workspace.
- You've published to the Webflow Marketplace or Made in Webflow. Archive or transfer any apps, libraries, templates, or showcased sites.
- You have a public creator profile. Set it to private. That requires removing your showcased sites from Made in Webflow first.
Step 3: Open your account settings
From your Webflow dashboard, go to Account > Account settings, then click Delete account.
Step 4: Confirm the request
Follow any additional steps Webflow shows you, tick the confirmation checkbox, and click Delete account.
Step 5: Confirm by email within 15 minutes
Webflow sends a confirmation email containing a link. You have 15 minutes to click it. After that the link expires and your account stays active.
Once you click the link, you're logged out immediately and the account is deleted within 48 hours.
If the email doesn't arrive, check that you're looking at the inbox tied to your Webflow account, check spam, then wait 15 minutes and submit the request again. If it still doesn't come, send a deletion request to Webflow support instead.
When you have to go through support
Some accounts can't use the self-serve flow and need a deletion request submitted to Webflow support:
- Enterprise customers
- Certified Webflow Partners
- Workspaces on the Agency or Freelancer plan
If you change your mind
Webflow has a short grace period while the deletion is still processing. Submit an account recovery request as quickly as you can and their team may be able to reverse it. Once the deletion completes, the account can't be recovered and you'll need to sign up again.
If you get a deletion email you didn't request
Don't click the link. Change your account password and enable two-factor authentication. If you already clicked it, submit an account recovery request immediately.
Webflow Data Retention after Account Deletion
Webflow retains your personal information only as long as it's necessary and only to be able to offer you their services or as mandated by legal requirements. If you decide to delete your account, your personal information will be deleted, barring any legal obligations that necessitate its retention.
Conclusion
- Account deletion is irreversible, and it takes your sites, Workspace, and invoice history with it
- Most accounts can delete from Account settings, but Enterprise customers, Certified Webflow Partners, and Agency or Freelancer Workspaces still go through support
- The confirmation email link expires after 15 minutes, and the deletion isn't real until you click it
- After deletion, Webflow deletes your data except where legally obliged to retain it
Thinking of deleting your Webflow account? Consult with Tunel Studio first for professional assistance.
What's the difference between archiving my Workspace and deleting my account?
Archiving removes a Workspace from your dashboard and cancels its plans, but your account survives and the Workspace can be brought back later. Deleting your account is permanent and takes everything with it.
Only Workspace owners can archive, and Enterprise customers can't do it themselves; they work through their Customer Success Manager or Partner Manager.
Worth knowing before you archive: the Workspace plan and every Site plan inside it get cancelled, and Webflow doesn't issue credits for either. Same as any other cancellation.
If you own several Workspaces, archiving is also a prerequisite. You have to transfer or archive all but one before account deletion will go through.
I only want to delete one site, not my whole account. How?
You can't delete a site outright any more. The dashboard offers Archive instead, which unpublishes the site and removes it from view. For permanent deletion you archive first, then request it through Webflow support.
Two things to handle before archiving: the site can't have an active paid Site plan, so downgrade to Starter or move the plan to another site first. And the archived site's subdomain stays reserved, so if you want that subdomain for something else later, rename it before you archive.
Archived sites don't count against the unhosted site limit on your Workspace plan.
I can't access the email on my Webflow account. Can I still delete it?
Not through the normal flow, since the confirmation link goes to that address. Webflow uses your primary email to verify account ownership, so recovering the inbox is the first move: check your provider's recovery options, or contact your old IT department if it was a work or school address.
One cause people miss: if the address sits on a custom domain and the domain registration lapsed, the email service usually went down with it.
If the inbox is genuinely unrecoverable, Webflow's Account Recovery Helper is the route. Their standing suggestion in this situation is to sign up fresh with a different address, which leaves the old account dormant rather than deleted. If erasure is the actual goal rather than just moving on, say so explicitly when you contact support.
Can I sign up again with the same email after deleting?
Deletion removes the account and its data, so the address isn't held by an existing account any more. What you can't do is get the old account back. A new signup is a blank account with none of your previous sites, Workspaces, billing history, or Marketplace purchases.
If there's any chance you'll want the work again, transfer the sites out or export them before deleting rather than planning to re-register.
What happens to Workspaces I'm a member of but don't own?
You're removed from every Workspace and site you have access to. Those Workspaces and their sites carry on without you, since they belong to their owners.
If you're the only person who can administer a client's Workspace, hand over ownership before you delete. Otherwise your client is locked out of their own project and needs Webflow support to sort it out.
What happens to my domain if I delete my account?
Nothing, if you registered it elsewhere. The domain belongs to your registrar account, not to Webflow. Deleting your Webflow account disconnects the domain and takes the site offline, but the domain itself stays yours and you can point it at a new host whenever you like.
If you bought the domain through Webflow, sort out where it's going before you delete anything. Domains you no longer control are much harder to get back than a site you can rebuild.
Can I export my site before deleting my account?
Yes, but code export requires a paid Workspace plan, so you'll need one active when you export. The export gives you HTML, CSS, and JavaScript.
Two things don't come with it: CMS collections and Webflow-hosted forms. Both stop working on an exported site. If your content lives in the CMS, export the collections as CSV separately before you go.
Should I transfer my sites instead of deleting my account?
Often, yes. If someone else still needs the site, transferring it to their Workspace preserves everything including CMS content, and the domain keeps pointing at Webflow with no remapping needed on their end. Transfers do require the site to be off a paid Site plan first, and the recipient has a limited window to accept.
If you own two or more Workspaces or have sites on client payments, you have to transfer them regardless, since those block account deletion.
Is my data really gone after deletion?
On Webflow's servers, yes, apart from anything they're legally required to keep. But a deleted account doesn't touch copies that live elsewhere: exported site files, CMS CSVs you downloaded, form submissions forwarded to your email or a connected tool, or content indexed by search engines. If full erasure is the point, handle those separately.
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